My spouse and i experienced a flight leaving Richmond Virginia which has a final vacation spot of Seattle Washington. We've been acquainted with traveling and experienced flown other Airways previously that week going to and from many destinations. We had all our info and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt question if those who are traveling are navy staff so we started around and waited in line to talk into a consultant with the counter. At the time we have been up in the counter we informed a lady at the rear of the counter that my spouse is during the armed forces and we had two bags to check in. Thats when we were being informed that our bags in which about body weight and It could be 250$ further. We asked for with the lady to indicate us the place the package pricing is composed. She was not able to deliver that data and went on to tell us we could glimpse it up ourselves. My husband who's enlisted within the U.S. Coast Guard hasn't experienced to pay for additional or any amount for baggage, on orders or personalized. My husband gave her the 250$ and that's when the agent we ended up speaking with before long grew to become very impolite and threatened to cancel our complete flight.
My flight was extremely pleasurable. I had an death in my family and return house on Thursday morning. So with that I identified as purchaser service and check with if I could get an flight back again two times early. I had been explained to that it would Price me 600 in excess of my primary return ticket.
Thanks for getting in contact with American Airlines Purchaser Relations. This is an automated acknowledgment, offering me a chance to share along with you straight away what is going on along with your information.
I a short while ago flew back again from Raleigh Durham to LA airport. It had been five hrs. Of misery for me To place up using a crying 20 month old to the flight.
Make sure you refund by overall fare such as the added $20 I compensated for what you stated was destined to be extra area.
I have to confess which i was selfishly content in order to e-book my flight before all of your current other shoppers and that the agent was capable to remove the fees.
American Airlines Shopper service hotline is easily available and shopper helpful. Sadly, you have to wait around approximately two minutes to speak with a buyer service representative. You go to this web-site must hear an extended speech relating to recent updates.
AA misplaced my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and Once i lodged a criticism they gave me a file locator to examine status. It took three days to receive my baggage And that i had to travel to Panama Town Aprt to get my luggage following Tallahassee Aprt obtained it and despatched it to Atlanta then to Computer system by Delta.
I desired to take a second to simply call out the fantastic client service Connie Sanders in your Dallas Place of work gave my wife And that i in an extremely tense predicament. Connie went higher than and further than to be certain we had been cared for and her level of focus to restoring our hassle crammed day was remarkable, she one handedly restored my religion with your Business and she deserves congratulations to the function that she does.
So I’m sitting in one of your fucking late planes yet again.. Pilot suggests twenty five moment wait around to the fucking runway because of some
We landed on time and were being very happy that the experience was easy and painless. The moment we created it to baggage declare, the carousal stopped and about one/2 with the passengers received their bags. There were so many of us looking forward to our baggage. Several of us went to the AA to explain they needed to do a little something.
all to frequently, administration is contacted when issues go Mistaken…this isn't a type of letters…..i am getting in contact with american airlines purchaser service as a consequence of an excellent flight attendant named MARITA LORDI (FA #nine
I used to be on AA flight 487 yesterday likely from San Diego to Charlotte. I just wish to praise a flight attendant that went over and above the day-to-day routines of her job. She was so polite & friendly and willing to share her experiences together with make me really feel additional at ease.
I've experimented with, with out good results to succeed in your buyer service Division. I misread the flight time for your flight 3530 and wish to alter it. I tried calling within five minutes of reserving this flight but have had no reaction.